Payment Policy
Last updated: August 27, 2026
This Payment Policy explains the currency, accepted payment methods, authorization process, taxes, security measures, and refund method for orders placed through Shalomwind.shop.
Currency
Prices and charges are displayed and processed in U.S. dollars unless checkout clearly states otherwise. If your payment account uses another currency, your issuer may apply its own exchange rate or fee.
Accepted Payment Methods
We accept major credit and debit cards and any accelerated or digital payment methods that are visibly offered at checkout. Depending on availability, these may include Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, or PayPal. Only methods actually shown during checkout are available for a particular order.
We do not accept cash, checks, wire transfers, money orders, or cash on delivery unless a specific option is expressly displayed at checkout.
When You Are Charged
By submitting an order, you authorize the payment provider to charge the total shown in the final checkout review. A temporary authorization may appear before the charge is completed. An order is not guaranteed until payment and any required verification are successful.
Taxes and Total Cost
Applicable sales tax and any optional paid shipping are calculated or displayed before you submit payment. The checkout total is the amount we request from your payment provider. Your bank or wallet provider may impose a separate fee under its own agreement with you.
Payment Security
Checkout uses encrypted connections and established payment providers. Full payment-card details are normally sent directly to the payment processor and are not stored in full by Shalomwind. You should use a trusted device and network and protect your account credentials.
Billing Information
Provide billing information that matches the payment account. Incorrect details may lead to a decline, verification request, or cancellation. We may contact you to verify an order but will never ask you to email a complete card number, bank password, or one-time authentication code.
Declined or Failed Payments
A payment may be declined because of issuer limits, incorrect information, insufficient funds, security controls, or provider errors. We do not control issuer decisions. If payment fails, try the information again, use another displayed method, or contact your bank.
Fraud Prevention and Order Review
We may review, hold, decline, or cancel an order when information cannot be verified or fraud is reasonably suspected. We may request limited verification that is appropriate to the transaction. If a paid order is cancelled, the cancelled amount is returned to the original payment method.
Promotional Codes
A promotional code must be entered before order submission and is subject to its stated dates, products, limits, and exclusions. We do not guarantee that a code can be added after payment. Codes have no cash value unless required by law.
Refunds
Refunds are issued only to the original payment method. Approved return refunds are initiated within 10 business days after inspection and approval. Cancellation refunds are initiated within 10 business days after cancellation is confirmed. Financial institutions may require additional time to post the credit.
Installment or Buy-Now-Pay-Later Services
If an installment service is displayed at checkout, the separate provider decides eligibility and governs the payment schedule under its own terms. A refund to an installment purchase is also processed through that provider.
Contact Shalomwind
Email: support@shalomwind.shop
Phone: +1 (352) 661-0994
Business address: 4852 SW 144th St, Ocala, FL 34473, United States
Customer support hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding U.S. federal holidays.