Privacy Policy
Last updated: August 27, 2026
This Privacy Policy describes how Shalomwind.shop collects, uses, discloses, and protects personal information when you visit our website, place an order, communicate with us, or otherwise use our services.
Information We Collect
- Contact and account information: name, email address, telephone number, billing address, shipping address, and account credentials if you create an account.
- Order and transaction information: products viewed or purchased, order value, discounts, delivery details, returns, refunds, and customer-service history.
- Payment information: payment method and transaction details. Full card numbers are generally collected and processed by our payment providers rather than stored by us.
- Device and usage information: IP address, browser, device type, cookie identifiers, pages viewed, referring links, approximate location, and interactions with the site.
- Communications and content: messages, photographs, reviews, survey responses, and other information you choose to send us.
How We Collect Information
We collect information directly from you, automatically through cookies and similar technologies, and from service providers such as our ecommerce platform, payment processors, fraud-prevention services, analytics providers, advertising partners, shipping carriers, and fulfillment partners.
How We Use Information
- To provide the website, process payments, fulfill orders, provide tracking, and handle returns, refunds, and warranty requests.
- To communicate about orders, respond to questions, and provide customer support.
- To secure the site, detect fraud, enforce our terms, and protect customers and our business.
- To maintain records, comply with tax and legal obligations, and resolve disputes.
- To analyze and improve our products, website, advertising, and customer experience.
- To send marketing communications when permitted. You may unsubscribe from promotional email at any time.
Cookies and Similar Technologies
We and our service providers use cookies, pixels, tags, local storage, and similar technologies to keep the website functioning, remember preferences and cart contents, understand site use, prevent fraud, measure advertising, and personalize content or advertising where permitted. You can control many cookies through your browser and any privacy-choice tool displayed on our site. Disabling essential cookies may prevent parts of the checkout from working.
How We Disclose Information
We may disclose personal information to:
- Our ecommerce hosting and technology providers.
- Payment processors, fraud-prevention providers, banks, and checkout services.
- Warehouses, suppliers, fulfillment partners, shipping carriers, and returns processors.
- Customer-support, email, analytics, marketing, and advertising service providers.
- Professional advisers, auditors, insurers, regulators, courts, law enforcement, or other parties when required or reasonably necessary.
- A buyer, successor, or relevant party in a merger, financing, reorganization, sale, or transfer of all or part of the business.
We do not sell personal information for money. Some advertising and analytics disclosures may be treated as a sale, sharing, or targeted advertising under certain U.S. state privacy laws. Where those laws apply, you may have the right to opt out.
Shopify and Payment Providers
Our store may be hosted through Shopify or another ecommerce platform. Those providers process information under their own privacy terms and as service providers to us. Payments are processed through the methods shown at checkout; the applicable payment provider may independently collect and process transaction information.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, comply with legal obligations, prevent fraud, enforce agreements, and resolve disputes. Retention periods vary by information type and legal requirement.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage method is completely secure, and we cannot guarantee absolute security. You are responsible for protecting any account password and notifying us of suspected unauthorized access.
Your Choices and Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, or information about certain disclosures; to opt out of targeted advertising, sale, or sharing; and to appeal a denied request. You may also unsubscribe from marketing email using the link in the message. We will not unlawfully discriminate against you for exercising a privacy right.
To submit a request, email support@shalomwind.shop with the subject Privacy Request and describe the right you wish to exercise. We may need to verify your identity and authority before completing the request. An authorized agent may submit a request where permitted by law, subject to verification.
Global Privacy Control
Where legally required and technically supported, we treat a recognized Global Privacy Control signal as a request to opt out of sale, sharing, or targeted advertising for the browser or device that sends it.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us so we can review and delete it as appropriate.
International Processing
Our service providers may process information in the United States and other countries. Privacy laws in those locations may differ from the laws where you live. We use appropriate measures where required.
Third-Party Links
Our site may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Policy Changes
We may update this policy to reflect operational, legal, or technical changes. The revised version will be posted on this page with a new last-updated date.
Contact Shalomwind
Email: support@shalomwind.shop
Phone: +1 (352) 661-0994
Business address: 4852 SW 144th St, Ocala, FL 34473, United States
Customer support hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding U.S. federal holidays.